You manage or are part of a project and decide to add additional features or functionality to the product or service you provide. You think it will please the customer and make the team look good. But what if it slows the project, adds costs or isn’t what’s needed?
There is a proper and an improper way to introduce new features in a project. It’s the difference between value engineering versus what’s known as gold plating. Let’s look at how the two can be confused and the impact that can have on project management. [Read more...]