There is an old saying, “the second act is the best” because it delves deeper into the meat of a story, including challenges and the rising actions in response to them. So it may be with the story of Government performance management.
Federal Managers have seen many plot twists impacting governance since the early 90’s when performance management was first introduced. Today’s setting involves rapidly emerging scenarios, threats, and technologies; tighter budgets; loftier expectations of satisfaction; and greater coordination, all unfolding on the big stage of transparency, with the public in a front row seat. It’s enough to cause stage fright, but fortunately, there are ways to overcome these challenges. It involves:
- Understanding the context of performance management in today’s federal government.
- Applying best practices to change the culture of performance management, in order to benefit from it.
Here are seven recommendations for transforming a mandated requirement into an accepted approach for continuous improvement. [Read more…]