As a Program Manager, have you noticed a trend that your program keeps on repeating the same lessons learned or mistakes? As a program, when completing a yearly reporting requirement, do you hear yourself stating to your staff that we did not complete x, y, or z in order to fulfill our operational requirements? If you have, there is no better time than year’s end to develop and implement a continuous improvement plan into your program’s 2015 operations.
Are we talking about Kaizen, Total Quality Management, or Lean Six Sigma? None of these approaches to continuous improvement may be applicable to your program or your program manager’s style or time constraints. There are simple steps that can be taken, with very little time investment, which will allow program managers to bring continuous improvement to their program’s operations. [Read more...]